OVERVIEW

Eta Delta offers training on how to achieve compliance with the Maltese regime, with a focus on ensuring clients understand the regulatory requirements stemming from the Gaming Act of 2018, as well as the associated Regulations and Directives.

Our lessons are the most comprehensive available, offering reassurance that you will understand all you need to do to be compliant after taking them.

The lessons are split into two broad programmes of Player Protection and General Compliance.

The lessons can be taken as an all-encompassing package, as a programme, or even individually, depending on your requirements. They are suitable for Key Persons, as well as any relevant members of staff who would benefit from understanding what their departments must do to achieve compliance.

The lessons include:

PLAYER PROTECTION

• Disclosure Requirements and Terms and Conditions Requirements
• Responsible Gaming Measures
• Player Support, Detection of Problem Gambling & Customer Interaction
• Complaints, Disputes and Alternative Dispute Resolution
• Protection of Player Funds and Player Funds Accounts

Further information on Player Protection lessons is available on its dedicated page.

GENERAL COMPLIANCE

• Advertising Rules
• Detailed Reporting Requirements for Key Persons
• Key Functions – Application Requirements & Introduction to Responsibilities
• Key Technical Setup, Games and Gaming Verticals
• Outsourcing & Player Accounts Requirements

Further information on General Compliance lessons is available on its dedicated page.